Microsoft has released an updated version of the PowerMic Mobile app (v6.0.19) to the Apple App Store. This release resolves the previously reported issue that required users to uninstall and reinstall the application using a prior version to mitigate crashing during recording in DAX Copilot for DMO within our U.S. and Canada datacenters.
We apologize for any inconvenience this issue may have caused and appreciate your patience and continued partnership.
Posted Mar 31, 2026 - 08:48 EDT
Investigating
Microsoft has released a new PowerMic Mobile app version (6.0.18) to the App Store. This new version resolves the issue which was previously causing crashing or recordings to be interrupted with DAX Copilot for DMO within our US and CA datacenters. However, some clinicians are still experiencing the crashing or recording interruptions after updating to this latest version. To mitigate this issue, clinicians can uninstall and reinstall the app from the App Store, rather than simply updating the app. This will allow the app to record without any issues.
We are actively investigating this issue and working to fix this issue with updating the app.
We apologize for any inconvenience and appreciate your continued partnership as we work to fully resolve this issue.
Posted Mar 26, 2026 - 14:50 EDT
Monitoring
Microsoft has released a new PowerMic Mobile app version (6.0.18) to the App Store. This new version resolves the issue which was previously causing crashing while recording with DAX Copilot for DMO within our US and CA datacenters.
We apologize for any inconvenience and appreciate your continued partnership as we worked to resolve this issue.
Posted Mar 25, 2026 - 20:09 EDT
Identified
Microsoft is aware of an issue affecting DAX Copilot for DMO within our US and CA datacenters that are utilizing PMM/DAX Copilot Mobile application. Reports at this time are an increase in application crashes and intermittent recording stoppage. Engineering teams are actively working to remediate the impact.
Symptoms may include: DAX Copilot Mobile application may crash or intermittently stop recording.
We apologize for any inconvenience and appreciate your continued partnership as we work to resolve this issue
Posted Mar 25, 2026 - 10:09 EDT
This incident affects: Dragon Medical One Desktop App w/ Copilot (Dragon Medical One Desktop App w/ Copilot - Summary Availability).