All Systems Operational

DAX Copilot Mobile Operational
DAX Copilot Mobile - Login Operational
DAX Copilot Mobile - Audio Upload Operational
DAX Copilot Mobile - Summary Availability Operational
DAX Copilot for DMO Operational
DAX Copilot for DMO - Login Operational
DAX Copilot for DMO - Summary Availability Operational
DAX Copilot for DMO - Summary Editing Operational
DAX Copilot for Epic Operational
DAX Copilot for Epic - Audio Recording Operational
DAX Copilot for Epic - Summary Generation & Delivery Operational
Dragon Medical One - United States Operational
Dragon Medical One - Login Operational
Dragon Medical One - Speech Recognition Operational
Dragon Medical One - Customizations Operational
Dragon Medical Embedded - Speech Recognition Operational
Dragon Medical Embedded - Customizations Operational
PowerMic Mobile Operational
Dragon Medical One - Canada Operational
Dragon Medical One - Login Operational
Dragon Medical One - Speech Recognition Operational
Dragon Medical One - Customizations Operational
Dragon Medical Embedded - Speech Recognition Operational
Dragon Medical Embedded - Customizations Operational
PowerMic Mobile Operational
Nuance Management Center Operational
Nuance Management Center - United States Operational
Nuance Management Center - Canada Operational
Nuance Healthcare Analytics Operational
Nuance Healthcare Analytics - United States Operational
Nuance Healthcare Analytics - Canada Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 16, 2026

No incidents reported today.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026
Resolved - This incident has been resolved.
May 4, 10:51 EDT
Monitoring - Microsoft has mitigated the issue impacting Epic Nebula customers using DAX and Dragon Copilot. Summaries are now being successfully delivered to Epic.

We apologize for the disruption and appreciate your continued partnership while we worked to resolve this issue.

Apr 28, 16:58 EDT
Identified - Microsoft is actively investigating an intermittent issue impacting Epic Nebula customers using DAX and Dragon Copilot. We are working jointly with Epic to identify the root cause.

We expect to provide an update shortly regarding the scope of impact and recommended next steps.

Known intermittent symptoms include:
- Summaries being delayed

We will share additional updates as soon as more information is confirmed.

We apologize for the disruption and appreciate your continued partnership while we work to resolve this issue.

Apr 28, 13:28 EDT
Resolved - This incident has been resolved.
May 4, 10:51 EDT
Monitoring - There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact.

We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior.

We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.

Apr 28, 11:41 EDT
Update - There was a brief issue yesterday impacting auto styling for a small subset of DAX and Dragon Copilot customers. There was a brief reoccurrence of that same issue today, which has been quickly remediated. Some end users may have experienced delay summaries as a related impact.

We are seeing improvements in system stability, and we will continue to closely monitor to confirm improved behavior.

We apologize for any inconvenience and appreciate your continued partnership while we worked to resolve this issue.

Apr 28, 11:39 EDT
Identified - Microsoft has identified and is actively troubleshooting a recurrence of an issue affecting Dax/Dragon Copilot products.

Symptoms may include:
-- delayed summaries
-- auto styling failures

More details will be provided when information is available.

We apologize for any inconvenience and appreciate your continued partnership as we work to resolve this issue.

Apr 28, 10:25 EDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.