Dragon Cloud Solutions Status

[NMC-US] - EntraID SSO Login Failure to NMC

Monitoring - A fix has been implemented region wise and we are monitoring. US NMC customers should be able to login to NMC with Entra ID. CA is being worked on and the rest of the regions.

Symptoms may have included: Issue with users unable to login to NMC using EntraID SSO authentication.

Note that this is only login failure to NMC and users who do not use this method are not impacted and also Dragon Medical One is fully operational.

Thank you for your patience.
Nov 06, 2026 - 12:45 EST

Update - We are continuing the investigation on issue with users unable to login to NMC using EntraID SSO authentication. Team is actively investigating the issue and will provide the updates as and when received. Note that this is only login failure to NMC and users who do not use this method are not impacted and also Dragon Medical One is fully operational. Thank you for your patience.
Nov 06, 2026 - 11:34 EST

Update - Microsoft has identified an issue with users unable to login to NMC using EntraID SSO authentication. Team is actively investigating the issue and will provide the updates as and when received. Note that this is only login failure to NMC and users who do not use this method are not impacted and also Dragon Medical One is fully operational. Thank you for your patience.
Nov 06, 2026 - 10:32 EST

Identified - Microsoft has identified an issue with users unable to login to NMC using EntraID SSO authentication. Team is actively investigating the issue and will provide the updates as and when received. Note that this is only login failure to NMC and users who do not use this method are not impacted and also Dragon Medical One is fully operational. Thank you for your patience.
Nov 06, 2026 - 10:29 EST

DAX Copilot Mobile Operational

DAX Copilot Mobile - Login (US-01) Operational

DAX Copilot Mobile - Audio Upload (US-01) Operational

DAX Copilot Mobile - Summary Availability (US-01) Operational

DAX Copilot Mobile - Login (US-02) Operational

DAX Copilot Mobile - Audio Upload (US-02) Operational

DAX Copilot Mobile - Summary Availability (US-02) Operational

DAX Copilot Mobile - Login (US-03) Operational

DAX Copilot Mobile - Audio Upload (US-03) Operational

DAX Copilot Mobile - Summary Availability (US-03) Operational

DAX Copilot for DMO Operational

DAX Copilot for DMO - Login (US-01) Operational

DAX Copilot for DMO - Summary Availability (US-01) Operational

DAX Copilot for DMO - Summary Editing (US-01) Operational

DAX Copilot for DMO - Login (US-02) Operational

DAX Copilot for DMO - Summary Availability (US-02) Operational

DAX Copilot for DMO - Summary Editing (US-02) Operational

DAX Copilot for DMO - Login (US-03) Operational

DAX Copilot for DMO - Summary Availability (US-03) Operational

DAX Copilot for DMO - Summary Editing (US-03) Operational

DAX Copilot for Epic Operational

DAX Copilot for Epic - Audio Recording (US-01) Operational

DAX Copilot for Epic - Summary Generation & Delivery (US-01) Operational

DAX Copilot for Epic - Audio Recording (US-02) Operational

DAX Copilot for Epic - Summary Generation & Delivery (US-02) Operational

DAX Copilot for Epic - Audio Recording (US-03) Operational

DAX Copilot for Epic - Summary Generation & Delivery (US-03) Operational

Dragon Medical One Operational

Dragon Medical One - Login (United States) Operational

Dragon Medical One - Speech Recognition (United States) Operational

Dragon Medical One - Customizations (United States) Operational

PowerMic Mobile (United States) Operational

Dragon Medical One - Login (Canada) Operational

Dragon Medical One - Speech Recognition (Canada) Operational

Dragon Medical One - Customizations (Canada) Operational

PowerMic Mobile (Canada) Operational

Dragon Medical One - Login (France) Operational

Dragon Medical One - Speech Recognition (France) Operational

Dragon Medical One - Customizations (France) Operational

PowerMic Mobile (France) Operational

Dragon Medical One - Login (Germany) Operational

Dragon Medical One - Speech Recognition (Germany) Operational

Dragon Medical One - Customizations (Germany) Operational

PowerMic Mobile (Germany) Operational

Dragon Medical One - Login (Nordics) Operational

Dragon Medical One - Speech Recognition (Nordics) Operational

Dragon Medical One - Customizations (Nordics) Operational

PowerMic Mobile (Nordics) Operational

Dragon Medical One - Login (UK) Operational

Dragon Medical One - Speech Recognition (UK) Operational

Dragon Medical One - Customizations (UK) Operational

PowerMic Mobile (UK) Operational

Dragon Medical One - Login (Australia) Operational

Dragon Medical One - Speech Recognition (Australia) Operational

Dragon Medical One - Customizations (Australia) Operational

PowerMic Mobile (Australia) Operational

Nuance Management Center Degraded Performance

Nuance Management Center (United States) Operational

Nuance Management Center (Canada) Degraded Performance

Nuance Management Center (France) Degraded Performance

Nuance Management Center (Germany) Degraded Performance

Nuance Management Center (Nordics) Degraded Performance

Nuance Management Center (UK) Degraded Performance

Nuance Management Center (Australia) Degraded Performance

Nuance Healthcare Analytics Operational

Nuance Healthcare Analytics (United States) Operational

Nuance Healthcare Analytics (Canada) Operational

Dragon Medical SpeechKit (Embedded) Operational

Dragon Medical SpeechKit (Embedded) - Speech Recognition (France) Operational

Dragon Medical SpeechKit (Embedded) - Customizations (France) Operational

Dragon Medical SpeechKit (Embedded) - Speech Recognition (Germany) Operational

Dragon Medical SpeechKit (Embedded) - Customizations (Germany) Operational

Dragon Medical SpeechKit (Embedded) - Speech Recognition (Nordics) Operational

Dragon Medical SpeechKit (Embedded) - Customizations (Nordics) Operational

Dragon Medical SpeechKit (Embedded) - Speech Recognition (UK) Operational

Dragon Medical SpeechKit (Embedded) - Customizations (UK) Operational

Dragon Medical SpeechKit (Embedded) - Speech Recognition (Australia) Operational

Dragon Medical SpeechKit (Embedded) - Customizations (Australia) Operational

Dragon Medical SpeechKit (Embedded) - Speech Recognition (United States) Operational

Dragon Medical SpeechKit (Embedded) - Customizations (United States) Operational

Dragon Medical SpeechKit (Embedded) - Speech Recognition (Canada) Operational

Dragon Medical SpeechKit (Embedded) - Customizations (Canada) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov `6`, `2026`

Unresolved incident: [NMC-US] - EntraID SSO Login Failure to NMC.

Nov `5`, `2026`

No incidents reported.

Nov `4`, `2026`

No incidents reported.

Nov `3`, `2026`

No incidents reported.

Nov `2`, `2026`

No incidents reported.

Nov `1`, `2026`

No incidents reported.

Oct `31`, `2026`

No incidents reported.

Oct `30`, `2026`

Security update: PHP Security vulnerabilities (CVE-2026-109618 and CVE-2026-109619)

Resolved - This incident has been resolved.
Oct 30, 14:12 EDT

Update - We are continuing to monitor for any further issues.
Oct 23, 15:54 EDT

Update - We are continuing to monitor for any further issues.
Oct 23, 15:03 EDT

Monitoring - Microsoft is aware of and actively monitoring the PHP vulnerabilities (CVE-2026-109618 and CVE-2026-109619) and related activity. Based on the information currently available, Microsoft has found no evidence that these vulnerabilities have been exploited in connection with the following Microsoft-operated and developed systems:

• Dragon Medical One
• DAX Copilot
• Dragon Copilot
Oct 23, 15:01 EDT

Oct `29`, `2026`

No incidents reported.

Oct `28`, `2026`

No incidents reported.

Oct `27`, `2026`

No incidents reported.

Oct `26`, `2026`

No incidents reported.

Oct `25`, `2026`

No incidents reported.

Oct `24`, `2026`

No incidents reported.

Past Incidents

Nov 6, 2026

Nov 5, 2026

Nov 4, 2026

Nov 3, 2026

Nov 2, 2026

Nov 1, 2026

Oct 31, 2026

Oct 30, 2026

Oct 29, 2026

Oct 28, 2026

Oct 27, 2026

Oct 26, 2026

Oct 25, 2026

Oct 24, 2026

Oct 23, 2026

Nov `6`, `2026`

Nov `5`, `2026`

Nov `4`, `2026`

Nov `3`, `2026`

Nov `2`, `2026`

Nov `1`, `2026`

Oct `31`, `2026`

Oct `30`, `2026`

Oct `29`, `2026`

Oct `28`, `2026`

Oct `27`, `2026`

Oct `26`, `2026`

Oct `25`, `2026`

Oct `24`, `2026`

Oct `23`, `2026`