All Systems Operational

DAX Copilot Mobile Operational
DAX Copilot Mobile - Login (US-01) Operational
DAX Copilot Mobile - Audio Upload (US-01) Operational
DAX Copilot Mobile - Summary Availability (US-01) Operational
DAX Copilot Mobile - Login (US-02) Operational
DAX Copilot Mobile - Audio Upload (US-02) Operational
DAX Copilot Mobile - Summary Availability (US-02) Operational
DAX Copilot Mobile - Login (US-03) Operational
DAX Copilot Mobile - Audio Upload (US-03) Operational
DAX Copilot Mobile - Summary Availability (US-03) Operational
DAX Copilot for DMO Operational
DAX Copilot for DMO - Login (US-01) Operational
DAX Copilot for DMO - Summary Availability (US-01) Operational
DAX Copilot for DMO - Summary Editing (US-01) Operational
DAX Copilot for DMO - Login (US-02) Operational
DAX Copilot for DMO - Summary Availability (US-02) Operational
DAX Copilot for DMO - Summary Editing (US-02) Operational
DAX Copilot for DMO - Login (US-03) Operational
DAX Copilot for DMO - Summary Availability (US-03) Operational
DAX Copilot for DMO - Summary Editing (US-03) Operational
DAX Copilot for Epic Operational
DAX Copilot for Epic - Audio Recording (US-01) Operational
DAX Copilot for Epic - Summary Generation & Delivery (US-01) Operational
DAX Copilot for Epic - Audio Recording (US-02) Operational
DAX Copilot for Epic - Summary Generation & Delivery (US-02) Operational
DAX Copilot for Epic - Audio Recording (US-03) Operational
DAX Copilot for Epic - Summary Generation & Delivery (US-03) Operational
Dragon Medical One Operational
Dragon Medical One - Login (United States) Operational
Dragon Medical One - Speech Recognition (United States) Operational
Dragon Medical One - Customizations (United States) Operational
PowerMic Mobile (United States) Operational
Dragon Medical One - Login (Canada) Operational
Dragon Medical One - Speech Recognition (Canada) Operational
Dragon Medical One - Customizations (Canada) Operational
PowerMic Mobile (Canada) Operational
Dragon Medical One - Login (France) Operational
Dragon Medical One - Speech Recognition (France) Operational
Dragon Medical One - Customizations (France) Operational
PowerMic Mobile (France) Operational
Dragon Medical One - Login (Germany) Operational
Dragon Medical One - Speech Recognition (Germany) Operational
Dragon Medical One - Customizations (Germany) Operational
PowerMic Mobile (Germany) Operational
Dragon Medical One - Login (Nordics) Operational
Dragon Medical One - Speech Recognition (Nordics) Operational
Dragon Medical One - Customizations (Nordics) Operational
PowerMic Mobile (Nordics) Operational
Dragon Medical One - Login (UK) Operational
Dragon Medical One - Speech Recognition (UK) Operational
Dragon Medical One - Customizations (UK) Operational
PowerMic Mobile (UK) Operational
Dragon Medical One - Login (Australia) Operational
Dragon Medical One - Speech Recognition (Australia) Operational
Dragon Medical One - Customizations (Australia) Operational
PowerMic Mobile (Australia) Operational
Nuance Management Center Operational
Nuance Management Center (United States) Operational
Nuance Management Center (Canada) Operational
Nuance Management Center (France) Operational
Nuance Management Center (Germany) Operational
Nuance Management Center (Nordics) Operational
Nuance Management Center (UK) Operational
Nuance Management Center (Australia) Operational
Nuance Healthcare Analytics Operational
Nuance Healthcare Analytics (United States) Operational
Nuance Healthcare Analytics (Canada) Operational
Dragon Medical SpeechKit (Embedded) Operational
Dragon Medical SpeechKit (Embedded) - Speech Recognition (France) Operational
Dragon Medical SpeechKit (Embedded) - Customizations (France) Operational
Dragon Medical SpeechKit (Embedded) - Speech Recognition (Germany) Operational
Dragon Medical SpeechKit (Embedded) - Customizations (Germany) Operational
Dragon Medical SpeechKit (Embedded) - Speech Recognition (Nordics) Operational
Dragon Medical SpeechKit (Embedded) - Customizations (Nordics) Operational
Dragon Medical SpeechKit (Embedded) - Speech Recognition (UK) Operational
Dragon Medical SpeechKit (Embedded) - Customizations (UK) Operational
Dragon Medical SpeechKit (Embedded) - Speech Recognition (Australia) Operational
Dragon Medical SpeechKit (Embedded) - Customizations (Australia) Operational
Dragon Medical SpeechKit (Embedded) - Speech Recognition (United States) Operational
Dragon Medical SpeechKit (Embedded) - Customizations (United States) Operational
Dragon Medical SpeechKit (Embedded) - Speech Recognition (Canada) Operational
Dragon Medical SpeechKit (Embedded) - Customizations (Canada) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 16, 2026

No incidents reported today.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

Resolved - This incident has been resolved.
Oct 9, 11:26 EDT
Monitoring - Microsoft has identified and mitigated an issue affecting Dragon Copilot and DAX Copilot users.

Symptoms:
Delay in draft generation.

Impact start time: 09:28 AM ET
Mitigation time: 10:30 AM ET

All drafts have now been delivered, and we are actively monitoring the system.

Thank you for your patience and continued partnership.

Oct 9, 11:06 EDT
Update - We are continuing to work on a fix for this issue.
Oct 9, 10:17 EDT
Identified - Microsoft has identified an issue affecting the users in one of the US regions. Symptoms- draft generation failures. Teams are working on this and will update as we have more information. Thank you for your patience.
Oct 9, 10:16 EDT

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.