Microsoft has remediated an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region.
Symptoms may have included: Delay in summary delivery on some encounters. If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist. All impacted notes have now been delivered. The Orders backlog has been processed.
We apologize for any inconvenience and appreciate your continued partnership
Posted Jun 02, 2026 - 15:41 EDT
Monitoring
Microsoft has remediated an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region.
Symptoms may have included: Delay in summary delivery on some encounters. If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist. All impacted notes have now been delivered.
Note: There are potential delays with orders and backlog is being processed.
We apologize for any inconvenience and appreciate your continued partnership.
Posted Jun 02, 2026 - 14:27 EDT
Identified
Microsoft is investigating an issue affecting some Dragon Copilot and DAX Copilot users within your US datacenter region.
Symptoms may include: Delay in summary delivery on some encounters. If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist.
Our engineering teams are actively working to identify the root cause and mitigate impact. We will provide additional updates as they become available.
We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.
Posted Jun 02, 2026 - 13:55 EDT
Investigating
Microsoft is investigating a service disruption in our US Data Center affecting a subset of DAX Copilot and Dragon Copilot customers.
Symptoms may include: -Delay in summary delivery on some encounters. (If you are uncertain about impact and want to assess impact to your specific organization your Customer Service Manager (CSM) can assist).
Our engineering teams are actively working to identify the root cause and mitigate impact. We will provide additional updates as they become available.
We apologize for any inconvenience and appreciate your continued partnership while we work to return to normal service levels as quickly as possible.
Posted Jun 02, 2026 - 13:48 EDT
This incident affected: DAX Copilot for Epic (DAX Copilot for Epic - Summary Generation & Delivery).