Microsoft has partnered with Epic to identify and take corrective action for the issue previously reported where summaries were not delivering for DAX/Dragon Copilot products within our US datacenters.
At this time the issue is considered resolved with an expected backlog of summaries to be completed within the hour.
Impact was isolated to a few Copilot for Epic and specifically Nebula customers.
Symptoms may have included: -Summary delivery failing
We apologize for any inconvenience and appreciate your continued partnership.
Posted Mar 12, 2026 - 15:00 EDT
Investigating
Microsoft is investigating an issue reported that summaries are not delivering for DAX/Dragon Copilot products within our US datacenters. Impact at this time appears to be isolated to a few Copilot for Epic and specifically Nebula customers.
Symptoms may include: -Summary delivery failing
We will provide more information as it becomes available. We apologize for any inconvenience and appreciate your continued partnership as we worked to resolve this issue.
Posted Mar 12, 2026 - 14:01 EDT
This incident affected: DAX Copilot for Epic (DAX Copilot for Epic - Summary Generation & Delivery).