Health & Life Sciences
Dragon Cloud Solutions

DAX US2

Incident Report for Dragon Cloud Solutions

Resolved

This incident has been resolved.
Posted Oct 09, 2026 - 11:26 EDT

Monitoring

Microsoft has identified and mitigated an issue affecting Dragon Copilot and DAX Copilot users.

Symptoms:
Delay in draft generation.

Impact start time: 09:28 AM ET
Mitigation time: 10:30 AM ET

All drafts have now been delivered, and we are actively monitoring the system.

Thank you for your patience and continued partnership.
Posted Oct 09, 2026 - 11:06 EDT

Update

We are continuing to work on a fix for this issue.
Posted Oct 09, 2026 - 10:17 EDT

Identified

Microsoft has identified an issue affecting the users in one of the US regions. Symptoms- draft generation failures. Teams are working on this and will update as we have more information. Thank you for your patience.
Posted Oct 09, 2026 - 10:16 EDT
This incident affected: DAX Copilot for Epic (DAX Copilot for Epic - Summary Generation & Delivery (US-02)) and DAX Copilot for DMO (DAX Copilot for DMO - Summary Availability (US-02)).